Privacy Policy
1. INTRODUCTION
Avecom NV, located Industrieweg 122 P at 9032 Wondelgem (Belgium), is responsible for the processing of personal data as reflected in this Privacy Notice.
If, after reading this Data Protection Notice, you have further questions or comments regarding the collection and processing of your personal data, you may contact Avecom NV either by mail to Industrieweg 122 P, 9032 Wondelgem, or by e-mail to sales@avecom.be.
2. APPLICATION
This Data Protection Notice applies to all services provided by us and in general to all activities we perform.
3. DATA CONTROLLER AND ITS COMMITMENTS
Avecom NV is the data controller of the personal data provided by you.
When collecting and processing your personal data, we respect the Belgian regulations on the protection of personal data, as well as the General Data Protection Regulation (“GDPR”) as of its entry into force on May 25, 2018.
4. PERSONAL DATA
According to your activities and your relationship with Avecom NV, you will communicate to us the following personal data: your identity and contact details (name, title of address, address, e-mail address, telephone and cell phone number), gender, date and place of birth, other personal data that you actively provide e.g. by creating a profile on our website, in correspondence and by telephone, bank account number.
We kindly remind you that you bear responsibility for all the data you provide to us and that we rely on its accuracy. Should your data no longer be up-to-date, please notify us by return.
You are not obliged to communicate your personal data, but you understand that the provision of certain services or cooperation becomes impossible if you do not consent to their collection and processing.
Our website and/or service does not intend to collect data about website visitors who are under the age of 16, unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal
information about a minor, please contact us at sales@avecom.be and we will delete this information.
5. PROCESSING PURPOSES AND LEGAL BASIS
Avecom NV processes your personal data for the following purposes: to handle your payment, to send you our newsletter and/or advertising folder, to call or e-mail you when necessary to carry out our services, to inform you about changes to our services and products, to give you the opportunity to create an account, to deliver goods and services to you. Avecom NV also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
Customer data
In the context of our services and activities, we collect and process the identity and contact data of our customers and clients, their staff, employees, appointees and other useful contacts. The purposes for this processing are the performance of agreements with our customers, customer management, accounting and direct marketing activities such as sending promotional or commercial information.
The legal grounds are the performance of the agreement, the fulfillment of legal and regulatory obligations and/or our legitimate interest.
Data from suppliers and subcontractors.
We collect and process the identity and contact data of our suppliers and subcontractors, as well as their subcontractor(s), if any, their staff, employees, appointees and other useful contacts. The purposes of this processing are the performance of this agreement, the management of the suppliers/subcontractors, accounting and direct marketing activities such as sending promotional or commercial information.
The legal grounds are the performance of the agreement, the fulfillment of legal and regulatory obligations and/or our legitimate interest (such as for direct marketing).
Employee data
We process the personal data of our employees in the context of our personnel management and payroll administration. Given its specific nature, this processing is regulated more comprehensively in an annex to the employment contract.
6. OTHER DATA
In addition to the data of customers, suppliers/subcontractors and personnel, we also process personal data of others, such as potential new customers/prospects, useful contacts within our industry, network contacts, expert contacts, etc. The purposes of this processing are in the interest of our operations, direct marketing and public relations. The legal basis is our legitimate interest or in some cases the performance of a contract.
7. DURATION OF PROCESSING
Personal data will be kept and processed by us for a period necessary in function of the purposes of processing and in function of the relationship (contractual or otherwise) we have with you.
Customer data and data of suppliers or subcontractors will in any case be deleted from our systems after a period of ten years after the termination of the contract or project, except with regard to this personal data which we are required to keep longer on the basis of specific legislation or in case of an ongoing dispute for which the personal data are still necessary.
8. RIGHTS
In accordance and under the terms of Belgian privacy legislation and the provisions of the General Data Protection Regulation, we inform you that you have the following rights:
Right of access and inspection: you have the right to acquaint yourself, free of charge, with the data we hold about you and to ascertain the purposes for which they are used.
Right to rectification: you have the right to obtain rectification (correction) of your incorrect personal data, as well as to complete incomplete personal data.
Right to data erasure or restriction: you have the right to request us to erase or restrict the processing of your personal data in the circumstances and under the conditions stipulated by the General Data Protection Regulation. We may refuse the data erasure or restriction of any personal data necessary for us to carry out a legal obligation, the performance of the contract or our legitimate interest, and for as long as this data is necessary for the purposes for which it was collected.
Right to data portability: you have the right to obtain the personal data you have provided to us in a structured, common and machine-readable form. You have the right to transfer this data to another data controller.
Right to object: you have the right to object to the processing of your personal data for serious and legitimate reasons. However, please note that you cannot object to the processing of personal data that is necessary for us to carry out a legal obligation, the performance of the contract or our legitimate interest, and for as long as this data is necessary for the purposes for which it was collected.
Right to withdraw consent: If the processing of personal data is based on prior consent, you have the right to withdraw this consent. These personal data will then only be processed if we have another legal basis for doing so.
Automatic decisions and profiling: we confirm that the processing of personal data does not involve profiling and that you will not be subject to fully automated decisions.
You may exercise the aforementioned rights by contacting the controller. The contact person for this is: Mrs. Kim Windey with contact details: tel. 09 375 17 14 – e-mail: sales@avecom.be.
We make every effort to handle your personal data in a careful and legitimate manner in accordance with the applicable regulations. Should you nevertheless believe that your rights have been violated and your concerns have not been addressed by the controller, you are free to lodge a complaint with the competent authorities.
9. TRANSMISSION TO THIRD PARTIES
Certain personal data collected by us will be transmitted to and possibly processed by third party service providers, such as our IT supplier, accountant, auditor, as well as public authorities.
It is possible that one or more of the above third parties may be located outside the European Economic Area (“EEA”). However, only personal data will be transferred to third countries with an adequate level of protection.
The employees, managers and/or representatives of the above-mentioned service providers or institutions and the specialized service providers appointed by them must respect the confidential nature of your personal data and may only use these data for the purposes for which they have been provided.
10. TECHNICAL AND ORGANIZATIONAL MEASURES
We take the necessary technical and organizational measures to process your
personal data according to an adequate level of security and to protect them from destruction, loss, falsification, modification, unauthorized access or notification by mistake to third parties, as well as any other unauthorized processing of these data.
Under no circumstances can the controller be held liable for any direct or indirect damage resulting from an erroneous or unlawful use by a third party of the personal data.
11. ACCESS BY THIRD PARTIES
For the purpose of processing your personal data, we grant access to your personal data to our employees, collaborators and appointees. We guarantee a similar level of protection by making contractual obligations opposable to these employees, associates and appointees, which are similar to this Data Protection Notice.